Fight!

Well as it is supposed to be busy because people are Christmas shopping...the 'crème de la crème' of staff are put on the front counter to clear queues. Well it has not been busy, not much more than a normal week. But because me and a few of the people who are normally tucked away in the kitchen have been on the front, it's been reasonably amusing.

The first customer of any interest, was the one who was shocked when I told him that, no, fries aren't 30p. Fries for 30p !?

The next was very funny I thought. A man bought a Margherita pizza, which as it has no toppings on, you can see all the cheese clearly. We cut the pizzas into slices and then mark the box with the topping and time it needs to be discarded (those numbers from 0 to 12 you'll see on most fast food, or in the case of McDonalds those numbered flags they have in their holds). We use a food safe pen for this marking, which is black - but if it gets wet it goes blue. And the blades for cutting pizza are kept near the pen, as the pizza is taken from the oven, put into a box, cut, then marked.

So, occasionally the pen can come into contact with the pizza. The man bought the pizza back as it had a blue stain right on the cut line. It was from a dough pen. I replaced the pizza and apologised. A minute later he came back and said "Is it my unlucky day or something...?" he had another pizza with a blue stain! What had happened was - that the blade had a pen mark so was making each pizza blue. So the blade was cleaned and another pizza given to him. Well, I was about to give him his pizza when he walked back to his table - because his bags of shopping and the rest of his meal was gone!!! The cleaners had been very efficient and taken it away while he was at the counter!

So overall, I'd say it was his unlucky day!

Another good thing about the front counter is you can be very nosey and watch the world go by (well, the centre) and I saw two men having a "disagreement". Three large security officers later, they'd been separated and put as far away from each other as possible. I asked later what it was about, and apparently it was an arguement over who had "spotted" the table first (in a similar fashion to car park space wars).

Happy Christmas if I don't see you before!

Merry Christmas

Well I have neglected this blog haven't I!

I am sorry about that, but I am gradually losing the "passion" for Pizza Hut as I'm getting tired of working 9 hours and getting 30 minutes break. Thats 8.5 hours standing up, no sitting, virtually no leaning! I'm not asking for sympathy or anything, just sometimes think I could either not be doing anything, or doing some easier (as in physically) for more money. I think I want a part time desk job!!

Have a good Christmas everyone :-)

Mugging

Well, nothing much has happened, I've not had to talk to a customer for about 2 weeks which is starting to get a bit boring.

The only interesting nugget I have to post is that was a staff member from another store was mugged in the service yard. They nicked her bag, she fell to the floor and has cuts all over her face. There are CCTV cameras in the area but it just depends if one was pointing that way at the time. An early Christmas treat for the poor woman - scum bags out there.

Hopefully Christmas will bring exciting posts. We are getting a new pizza for Christmas, it is something to do with chicken and hot, I can't remember the name. I know there is some cheesy phrase to go with it something like "Hot and ready for you" etc. Don't say Pizza Hut isn't classy!

Christmas shifts and vouchers

I have just discovered that over Christmas, while I have a few days off - I am working some of the nastiest shifts I've come across. Starting at times, which I didn't think possible. Like 7 hours before we even open. But that does mean shifts will be spent with less customer contact - nice! I have also been told I'm a "crucial" part for Christmas. Which I believe translates to "You better work hard cos we will be knackered if you don't",

And for Christmas, we have discount vouchers again.

An example of the problems this can cause:

Man buys two pizzas and pays for them. I complete the transaction, place voucher and receipt on tray.

"Oh I have one of these already so do the pizza as a buy one get one free"

"I can't I'm afraid, the order has gone through and the receipt has printed"

"WELL RE-PRINT IT"

"I can't anyway, you can't use the voucher in the order in which it is given to you"

"MY WIFE HAS THESE VOUCHERS!!"

"Well if you can get me those vouchers, I will do it this time"

"Fine, I will"

He storms off with a seriously bad attitude.

I watch him talk to his wife and he is disgusted when she doesn't have them. Walks back to the counter.

"FORGET IT" and walks off with food.

Then over the next 30 minutes he kept coming back for refills and asking silly questions, and items the knew we wouldn't have - like some kind of weird mind game.

An odd man. Very odd.

I'm not dead

No I am not dead, just lazy and there hasn't been much to blog about.

Except for a customer falling straight on his arse after slipping on the wet floor. There were three yellow warning signs out - and it looked wet. After a moment of concern (are we going to get shouted out) everyone retreated to the kitchen to laugh, a lot.

We have a new booklet, which they've made 'pocket size' which lists all the stuff we can get as PH employees - discounts elsewhere. Most of it is rubbish and is like 5% off when you spend over £50. PH claim they have negotiated these deals, I can find most of them on Money Saving Expert. Whitbread discount card was better, and I never even got one.

Well there you have it, about 2 weeks worth of posts. I really need to email a student who wanted information on this blog, I said I would about 3 weeks ago and now I feel guilty.