Today we were well over our daily sale target - over 30% - which is excellent. My till wanted a cash pull, but there was no time for that, so all today was a good day for the company! My till was right as well, which is always nice.
A few events today -
A woman decided she would empty the shrapnel from the bottom of her purse today, and I could see pound coins, but no, she gave me £3.99 in nothing above 50p - and there was only 3 of those. The money was bang on, but I have to count it, then sort it into into the tray. If she had just given me those pound coins, the day would have been better. She is another "I want pizza and a drink" but under no circumstance wants salad or fries for an extra 11p. There are other people who want "Pizza and fries". I always say "If you don't want a drink now, for an extra 11p you could take an orange juice, Fruitshoot or water to take home". Still says no. 11p for Tropicana OJ - bargain!
Oh and regarding the water - another person asked for tap water today - sorry we don't do it. By the way, I checked it out - it is sourced and bottled in Scotland, I can't remember the brand of it though.
I had to refuse to serve a youth today - as they wanted a kids meal and they just can't have it. Lucky though as the pizza they would have got - went to a full paying customer. No bad kids today, all lovely and sweet wanting ICF, and I kept the huge bag of chocolate buttons on the counter just to tease them! I was offered 20p for the whole bag - generous hey.
Then there were the quiet people - who looked like they were talking to each other, but were infact talking to me! When I asked them to repeat politely, they sighed and spoke in exactly the same volume.
Finally today, I was mopping up - and what the heck had happened - the BLUE tiles were BLACK! Filthy customers.
Thursday, 5 October 2006
Tuesday, 3 October 2006
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Monday, 2 October 2006
Sugar
Almost forgot about the sugar bit - as I we were so busy, I decided to stock up the sugar supplies for customer use. Well I dropped a few in the cupboard where the syrup for the drinks machine is kept- this is sticky, so I now had sugar sachets stuck in syrup. Nice. I'll post a picture of the sugar box (for you to drool over??)
Quiet = sugar mess
Just returned from my shift. Wow it was busy, in one hour we had 3 customers. I'm not sure how exactly we coped with the large numbers, but we pulled it off. In my shift (3 hours on FOH, 30mins elsewhere, I'm P/T incase you hadn't noticed yet...) I served no more than 15 customers. My till at the end of the night was also a miserable sight, I doubt there was even £200 in it, and I started with £100.
Only had one git in tonight - and even they weren't that miserable. Just had a face like a smack arse and with no please and thank you. I am extremely polite. We had full range of products today - with the exception of side salads. I managed to achieve 5 upsells, and 4 muffin sales.
There was an exceptionally friendly couple (bordering on elderly) who returned some mayo today as they didn't require it. Not had that happen before, people normally just chuck it. I love nice old people, but hate not nice ones. I don't mind other not nice people - but not nice old people are the worst.
Oh and there was the moron youth who thought he could fill his McFlurry up with the ICF - what planet are these people on?
Pretty much it for tonight, one last note that I had to take an entire cage full of rubbish out - and this is not easy having to go through 3 security doors, and the cage piled upto the ceiling so bits dropping off everywhere. Then to top it off a bag decided to split and go all over the car park. And the problem is I can't leave it as security have nothing better to do than report other staff. Please be sympathetic - I had 15 customers and a cage!
Only had one git in tonight - and even they weren't that miserable. Just had a face like a smack arse and with no please and thank you. I am extremely polite. We had full range of products today - with the exception of side salads. I managed to achieve 5 upsells, and 4 muffin sales.
There was an exceptionally friendly couple (bordering on elderly) who returned some mayo today as they didn't require it. Not had that happen before, people normally just chuck it. I love nice old people, but hate not nice ones. I don't mind other not nice people - but not nice old people are the worst.
Oh and there was the moron youth who thought he could fill his McFlurry up with the ICF - what planet are these people on?
Pretty much it for tonight, one last note that I had to take an entire cage full of rubbish out - and this is not easy having to go through 3 security doors, and the cage piled upto the ceiling so bits dropping off everywhere. Then to top it off a bag decided to split and go all over the car park. And the problem is I can't leave it as security have nothing better to do than report other staff. Please be sympathetic - I had 15 customers and a cage!
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