Monday, 15 January 2007
Nice people
Thanks to all the nice people who I'm afraid I can't remember to put on here.
No thanks to the idiot mother who was very harsh on her 3 year old daughter. If she wants to go and smile at you through a pane of glass less than a foot away from you, why not let her instead of shouting at the top of your voice "OH MY GOD _____ GET BACK HERE YOU IDIOT - I AM GOING TO SMACK YOU FOR DOING THAT". Nice people out there.
To the person who left a pile of crap on the counter - thanks for the receipts detailing all your purchases from Asda, it was interesting reading.
Oh and to the tramp who came in, and sat at random peoples tables - and was then surprised when someone reported you and you were ejected by the boys in yellow. Don't come back, you smell and have really really terrible teeth.
No thanks to the idiot mother who was very harsh on her 3 year old daughter. If she wants to go and smile at you through a pane of glass less than a foot away from you, why not let her instead of shouting at the top of your voice "OH MY GOD _____ GET BACK HERE YOU IDIOT - I AM GOING TO SMACK YOU FOR DOING THAT". Nice people out there.
To the person who left a pile of crap on the counter - thanks for the receipts detailing all your purchases from Asda, it was interesting reading.
Oh and to the tramp who came in, and sat at random peoples tables - and was then surprised when someone reported you and you were ejected by the boys in yellow. Don't come back, you smell and have really really terrible teeth.
Tuesday, 9 January 2007
Cluck cluck
A short little post to say hello and:
I was checking the quality of the things in the hot hold/hole and checked the wings.
I opened the box. I looked at them. I discovered an entire feather on one of the wings. Yum yum from Yum!
I swiftly chucked it away and vowed never to look at, or eat wings ever again.
Can I interest you in an extra side for 80p - like BBQ wings or garlic dough balls? :-)
I was checking the quality of the things in the hot hold/hole and checked the wings.
I opened the box. I looked at them. I discovered an entire feather on one of the wings. Yum yum from Yum!
I swiftly chucked it away and vowed never to look at, or eat wings ever again.
Can I interest you in an extra side for 80p - like BBQ wings or garlic dough balls? :-)
Wednesday, 3 January 2007
Why??? So???
Happy New Year. Christmas and New Year are gone, done for another year - and we are DEAD. Not actually dead, because I'm writing this, but the guest checks (no. or customers) are very low. Which is quite nice but a bit boring, when you've done everything short of scraping chewing gum from the bottom of the counter (customer side of course).
Now I thought only full serve restaurant team members would get tips.........but today I got huge - 73p!!!. The lady said "Keep the change". I replied "It's 73p...?" "Oh no it's alright you keep it". Woo. Thank you for making my day - not for the money, but for wanting to give me the money.
Thanks to the fully grown adult who I saw once top his cup up with Pepsi, and had a thought it wasn't a Pizza Hut one, and then came again, in full view of me, as I was standing next to the machine cleaning it - filling his KFC cup up.
"Sorry, you can't fill that up here..."
"WHY?"
"Because it is a KFC cup"
"So?"
"You have to buy the cup from here then you can use it..."
"Why?"
"We can't just let people have free drinks"
"Well that's stupid"
He got away with his 2nd free Pepsi and left. Seriously, was he a bit...dumb? Yes we have Pepsi 'on tap' but it is for us and our customers only, not you and your scabby cup. I told a colleague about this. His reaction was - "Where is he?" and various expressions including "I've got security on my side" combined with a 'headbutting' movement.
I have developed a new strategy/policy on giving out extra/more cups. It is basically 'Give me your old one and I will give a new one if you want'. I will not tolerate "Yeah erm I erm accidently erm put my erm cup in the bin and erm CAN I HAVE ANOTHER ONE PLEASE PLEASE PLEASE". No. I told you could have free refills so as you walk out don't look at the free refill sign, look shocked and ask for another cup. I am not giving you one.
This new strategy was highlighted perfectly with a mother coming up and saying "Can I have another ice cream cup, because I put chocolate sauce in it and it turns out he doesn't like it...?" My reply was "Yeah if you bring the old cup back...because it has be entered as waste". Her reply: "I won't bother then". Your plan has been foiled - you wanted two cups for the price of one.
I saw a man put strawberry sauce in his coffee though. I remembered his face, and guess what he was back at the counter in about 5 minutes. "I just had a coffee and it tasted TERRIBLE....I think I put something I shouldn't have into it!". I laughed out loud. He must have thought I was a freak. He got another cup, because he had his original one.
Parents. If you toddler does not want their coat on, and after 3 times asking them to put it on, don't run round the place chasing them and shouting at them "PUT YOUR COAT ON NOW". They obviously don't want their bloody coat on, so let them have that choice and give everyone including yourself some peace.
To jezpiz who wanted pictures of a Pizza Hut uniform. I'm afraid I can't really help though as I don't work in full serve.
I can tell you what there is though.
FOH staff in traditional restaurants have a black PH top with PH logo on the back near the neck and managers get black trousers with a tiny PH tag on them. BOH have black PH t-shirts and aprons. Caps can be worn by whoever. Fleeces and jumpers also exist, as well as motorbike jackets. Everything is pretty much black with the Pizza Hut logo in colour on. I'm interested to know why you want a pic of it...and have a devoted a blog to it??!!
Anyway on a final note, I have burnt myself for the first time properly today, it's got a red mark, stings and everything. Please send your sympathy in the form of comments. :-)
Now I thought only full serve restaurant team members would get tips.........but today I got huge - 73p!!!. The lady said "Keep the change". I replied "It's 73p...?" "Oh no it's alright you keep it". Woo. Thank you for making my day - not for the money, but for wanting to give me the money.
Thanks to the fully grown adult who I saw once top his cup up with Pepsi, and had a thought it wasn't a Pizza Hut one, and then came again, in full view of me, as I was standing next to the machine cleaning it - filling his KFC cup up.
"Sorry, you can't fill that up here..."
"WHY?"
"Because it is a KFC cup"
"So?"
"You have to buy the cup from here then you can use it..."
"Why?"
"We can't just let people have free drinks"
"Well that's stupid"
He got away with his 2nd free Pepsi and left. Seriously, was he a bit...dumb? Yes we have Pepsi 'on tap' but it is for us and our customers only, not you and your scabby cup. I told a colleague about this. His reaction was - "Where is he?" and various expressions including "I've got security on my side" combined with a 'headbutting' movement.
I have developed a new strategy/policy on giving out extra/more cups. It is basically 'Give me your old one and I will give a new one if you want'. I will not tolerate "Yeah erm I erm accidently erm put my erm cup in the bin and erm CAN I HAVE ANOTHER ONE PLEASE PLEASE PLEASE". No. I told you could have free refills so as you walk out don't look at the free refill sign, look shocked and ask for another cup. I am not giving you one.
This new strategy was highlighted perfectly with a mother coming up and saying "Can I have another ice cream cup, because I put chocolate sauce in it and it turns out he doesn't like it...?" My reply was "Yeah if you bring the old cup back...because it has be entered as waste". Her reply: "I won't bother then". Your plan has been foiled - you wanted two cups for the price of one.
I saw a man put strawberry sauce in his coffee though. I remembered his face, and guess what he was back at the counter in about 5 minutes. "I just had a coffee and it tasted TERRIBLE....I think I put something I shouldn't have into it!". I laughed out loud. He must have thought I was a freak. He got another cup, because he had his original one.
Parents. If you toddler does not want their coat on, and after 3 times asking them to put it on, don't run round the place chasing them and shouting at them "PUT YOUR COAT ON NOW". They obviously don't want their bloody coat on, so let them have that choice and give everyone including yourself some peace.
To jezpiz who wanted pictures of a Pizza Hut uniform. I'm afraid I can't really help though as I don't work in full serve.
I can tell you what there is though.
FOH staff in traditional restaurants have a black PH top with PH logo on the back near the neck and managers get black trousers with a tiny PH tag on them. BOH have black PH t-shirts and aprons. Caps can be worn by whoever. Fleeces and jumpers also exist, as well as motorbike jackets. Everything is pretty much black with the Pizza Hut logo in colour on. I'm interested to know why you want a pic of it...and have a devoted a blog to it??!!
Anyway on a final note, I have burnt myself for the first time properly today, it's got a red mark, stings and everything. Please send your sympathy in the form of comments. :-)
Saturday, 30 December 2006
Boxes
I hope you all had a good Christmas and have a Happy New Year.
Because of sales we have been busier after Christmas than before it - weird.
A few unexciting things have happened. Someone broke the coffee machine. Someone broke an oven. Someone broke the dishwasher. Someone broke a till. Someone broke the freezer. All of these things at the busiest time of the year, nice.
I did something very bad and came home with a Pizza Hut marker pen in my pocket and kept it. I'm afraid it doesn't have a Pizza Hut logo on it though, or I might have tried my luck on eBay.
And from the title...a very odd man came in. He wanted a pizza to take away. He said "I'm not too sure about the box" There was nothing wrong with it, except the lid needed closing properly. The pizza was fresh out of the oven a few minutes ago. "Oh right...do you want me to change it?" "Umm I'm not sure..." I grabbed it out of his hand, he was obviously a twirp. I put another box over the existing box. He now had two perfect boxes. "It is in two boxes now - so it will be fine" "Well I don't think it will" "It will." I put it in THREE carrier bags so there was no chance of it ever falling out. Now then the weird person went to me with what I would describe as an intimidating voice "Well what do YOU think of the boxes?" With his face screwed up. I was a bit unsure of what to say so I went "I'm don't know really, I don't use them often". On reflection that was a bit of a crap thing to say.
Now I was a bit confused as to why he had kicked up such a fuss over it, and why he asked such a weird question. I found out later that when I went to get another box, another team member had said to me "Why are you bothering to get another box - it's are fine". I didn't hear them, as we have oven fans, extractor fans above the ovens, extractors over the frier, fan heaters in the hot hold, air conditioning, fridge/freezer fans and to top it off some crap Christmas carol in the background. (Have you noticed I like making lists??)
And that was about it really, except for the chavs who came in and made a puddle and trail of Pepsi footprints. Thanks - that was great.
Oh and talking of Pepsi, if you get a flat drink it is because of the gas has ran out. When I tell you it will be about 10 minutes until it is changed there is no point in waiting there, trying the machine every 30 seconds. IT WILL NOT WORK. If I tell you there is no 7up and will be no 7up today, that does actually mean there will not be any. 7up is my favourite so if there was a box of syrup there to put on, I would put it on.
Oh and one very last thing...where it says 99p and then has a list of sides, don't be a prat and kick up a stink when you only get one but "Thought it was 99p for all 8 sides". Pop off to Iceland if you want that kind of deal.
Because of sales we have been busier after Christmas than before it - weird.
A few unexciting things have happened. Someone broke the coffee machine. Someone broke an oven. Someone broke the dishwasher. Someone broke a till. Someone broke the freezer. All of these things at the busiest time of the year, nice.
I did something very bad and came home with a Pizza Hut marker pen in my pocket and kept it. I'm afraid it doesn't have a Pizza Hut logo on it though, or I might have tried my luck on eBay.
And from the title...a very odd man came in. He wanted a pizza to take away. He said "I'm not too sure about the box" There was nothing wrong with it, except the lid needed closing properly. The pizza was fresh out of the oven a few minutes ago. "Oh right...do you want me to change it?" "Umm I'm not sure..." I grabbed it out of his hand, he was obviously a twirp. I put another box over the existing box. He now had two perfect boxes. "It is in two boxes now - so it will be fine" "Well I don't think it will" "It will." I put it in THREE carrier bags so there was no chance of it ever falling out. Now then the weird person went to me with what I would describe as an intimidating voice "Well what do YOU think of the boxes?" With his face screwed up. I was a bit unsure of what to say so I went "I'm don't know really, I don't use them often". On reflection that was a bit of a crap thing to say.
Now I was a bit confused as to why he had kicked up such a fuss over it, and why he asked such a weird question. I found out later that when I went to get another box, another team member had said to me "Why are you bothering to get another box - it's are fine". I didn't hear them, as we have oven fans, extractor fans above the ovens, extractors over the frier, fan heaters in the hot hold, air conditioning, fridge/freezer fans and to top it off some crap Christmas carol in the background. (Have you noticed I like making lists??)
And that was about it really, except for the chavs who came in and made a puddle and trail of Pepsi footprints. Thanks - that was great.
Oh and talking of Pepsi, if you get a flat drink it is because of the gas has ran out. When I tell you it will be about 10 minutes until it is changed there is no point in waiting there, trying the machine every 30 seconds. IT WILL NOT WORK. If I tell you there is no 7up and will be no 7up today, that does actually mean there will not be any. 7up is my favourite so if there was a box of syrup there to put on, I would put it on.
Oh and one very last thing...where it says 99p and then has a list of sides, don't be a prat and kick up a stink when you only get one but "Thought it was 99p for all 8 sides". Pop off to Iceland if you want that kind of deal.
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