Monday 21 January 2008

Happy New Year!!

Happy New Year - bit late but oh well!

Not much has happened, except a customer has scolded their hand. But did he ask for assistance? No, he left it for half an hour to get worse and develop blisters. When he finally told us, the duty manager gave him first aid and security were called to help.

But what I really wanted to post about...and hopefully just warn a few people about is:

www.computerplanet.co.uk

Worst customer service I've ever experienced.

That is all, I think.

6 comments:

cogidubnus said...

And Lo...It speaks!

Dead link I'm afraid, but I note the name of the firm and will avoid them...(psst what did they do? Good subjec for a post?)

I used these people a lot a few years back and they were really helpful...and delivery was prompt too:

http://www.planetmicro.co.uk/

James (UK) said...

Nice to see you, to see you nice!

I think you mean "scalded", unless he was shouting at his hand so much he went on to torture himself by burning it too... ;-)

Link works ok for me, and thanks for the heads up. I'd be interested in the full story, even if it's not pizza-related.

Few links I've been saving for you;

"11-year-old boy steals pizza"

"Pizza Hut will now take orders by text message"

"Pasta Hut"

cogidubnus said...

Strange...the link still only produces a mesage stating:

"The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log."

Hmmm?

D said...

Out of curiosity, was it a sweet old man who eventually came up having been hassled by his wife, opening with the line:-

"I don't want to cause a fuss, but..."

I had an elderly couple complain to me at 3am once because their toilet didn't work. They'd found out when they checked in, but didn't want to cause a fuss, so didn't mention it to anyone. Thought they'd get by without...

no name said...

your blog has inspired me to do my own.

come read it and enjoy. and blog more! your customers sound just as irrational as mine!

Anonymous said...

Hi, just wanted to say i'm loving reading your blog, keep it up! Also i'm one of those weirdos who likes loads of tomato sauce sachets, what can i say i'm a sauce junkie! Hehe.